FAQ

HKUST Connect is the community engagement initiative of HKUST. Social Career is a non-profit technology organization which created a volunteering-friendly platform for the general public to manage volunteer activities. Starting from 2017/18, HKUST Connect will make use of Social Career to post community engagement opportunities and activities, record attendance, and keep service records for our volunteers.

You can use your Social Career account to browse and apply for service opportunities and activities offered by HKUST Connect, and check your attendance record on the platform any time. You can also have access to volunteering opportunities and activities offered by other NGOs through the Social Career platform.

You will only have to register for social career account, then register for membership with HKUST Connect following the procedures provided.

Visit our webpage in order to know more details. 
Notes: You must use your HKUST email to register for membership with HKUST Connect.

If you already have a Social Career account before 31 July 2023, you can log in to the Social Career portal with your existing log-in info and apply for the community services and activities offered by HKUST Connect via the platform.

You can still participate in projects offered by HKUST Connect, and may contact the office for application process. However, priority will be given to HKUST Connect members and service records of participants who do not sign up for Social Career will not be submitted for HMAW1905 course hours and HKUST Connect community engagement record.

You may refer to the University student membership form here for the information you need to provide to Social Career when signing up for a membership with HKUST Connect. Refer to the HKUST Connect registration Terms and Conditions for more details.

You can retain your Social Career account and service record online after graduation, and continue to apply for services on the platform. But you will not be able to access services and activities offered by HKUST Connect.

You may either download the Social Career app on your mobile phone or access Social Career HKUST Connect organization page through web browser.

You can find most of the HKUST Connect service projects and activities on Social Career. However, some of our programs that involve selection processes, such as The Next Changemaker, Connect for Change, service learning trips, and student civic fellowship, etc. will not be posted on Social Career. Students will have to find out the details and apply through HKUST Connect website for these programs

You will be notified by email about your application though the email account you used to sign up Social Career, except for programs involving selection processes. You can also find the services you have successfully applied for listed on your Social Career user profile page.

Log in to Social Career with your Social Career account, then go to user profile tab. At your user profile, you will see the “Social CV” page which lists the names of service activities and the hours you have completed.

After completing a service project, it normally will take 2 - 14 working days for the partner organization(s) to confirm the service hours before posting on Social CV.

The services hours you have contributed before your registration with Social Career will not be shown on your social CV. However, your service record will be listed in the Community Engagement Record provided by HKUST Connect.

Your social CV and HKUST Engage records are two independent systems. It usually takes about 8-14 days for the records to be submitted and uploaded on HKUST Engage.

You can submit to HKUST Connect your external service records with endorsement from each of the organizations that you have served within 6 months after completion for verification. These service experience will be reviewed and recognized on a case-by-case basis.

You can register to receive a paper Community Engagement Record issued by HKUST Connect if you have accumulated 40 hours of service or more upon graduation. You can request additional copy at HK$50 each.